Privacy Policy

Privacy Policy

This website is operated by Smart Tourism which is contactable via This Privacy Policy explains our data processing practices with regard to this website. We have updated this policy in respect of the General Data Protection Regulation coming into force on 25 May 2018. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Information collected

We collect personal information from you through the use of a contact/enquiry form on the site or via email enquiries received via the site. Please note that the information given by you will be processed in accordance with the Data Protection Act 1998 for the purposes of processing your request, providing you with information about services we offer, and for auditing usage of the site. The EU’s General Data Protection Regulation (GDPR) will replace the 1998 act from 25 May 2018 onwards. We will respect your instructions not to send you additional information if this has been indicated.

To help us to address the needs of users, we may keep track of how you use the information which we send to you or which is available on our website. We keep a record of which links are accessed by users on our website to enable us to find out which kinds of information are of most interest to those users. We use this information to provide a service which is tailored to the needs of users of our website and those who have chosen to receive information from us. This information is held on an anonymous basis and you will not be personally identifiable from this information. This information is stored on our privately owned and maintained servers.

Collection and Use of Users’ Personal Information

Smart Tourism collects and uses Users’ personal information provided for the following purposes:

  • To respond to email enquiries relating to requests for information on the consultancy services we provide.
  • To occasionally distribute relevant email communications to opted-in industry groups regarding events, tourism and business activities which Smart Tourism manages in representation of client business and also on a voluntary, non-profit basis.

Updating information

Should you have any questions or queries regarding personal information we hold please email You may unsubscribe from our emails at any time.

Third Party Sites, Services and Providers

Users may find information or other content on our Site that link to the sites and services of our industry partners, suppliers, supporters and other relevant third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

To assist us with managing our Site and related business activities we may use third party service providers to help us operate the Site and/or administer activities on our behalf, such as events promotion or email marketing. We may share your information with these third parties for these limited purposes, provided that you have given us your permission.


Smart Tourism uses cookies in order to find out more about our audience.  These cookies are placed in the browser file of your computer in order that we can monitor the number of visitors accessing our site.  The delivery of cookies will enable us to ensure you are receiving the best service while accessing our website.  You can delete these cookies from your PC, however you may find that you are not able to receive the best experience while on our website.

Smart Tourism use cookies for Google Analytics, namely;

__utma used to identify unique visitors.
__utmb, __utmc used to establish a user session.
__utmz used to report the source of the visit.

More information on cookies: For more information on cookies including how to control them using your internet browser visit the About Cookies website.


The information you provide to us will only be used for internal purposes.  We will not distribute, share or disclose your data with any other party unless you have opted in to do so.

Contact Us

Should you have any questions about this Privacy Policy, any concerns regarding use of personal data, or any questions relating to our website and email communications, do not hesitate to contact us by emailing